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Privacy Policy
Last updated: April 5, 2024
Introduction
At ttny.io, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our URL shortening service.
This Privacy Policy applies to all information collected through our website, mobile application, API, and any related services, sales, marketing, or events (collectively, the "Services").
Please read this Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.
Information We Collect
We collect information that you provide directly to us when you:
- Create an account
- Use our URL shortening service
- Contact our support team
- Subscribe to our newsletter
- Participate in surveys or promotions
- Engage with our social media accounts
This information may include:
- Personal Identifiers: Name, email address, phone number, billing address, and payment information
- Account Information: Username, password, account preferences, and profile settings
- Service Data: URLs you submit for shortening, custom aliases, and link metadata
- Communications: Feedback, support requests, and correspondence with our team
- Marketing Preferences: Your preferences for receiving marketing communications
Information Collected Automatically
When you use our Services, we automatically collect certain information, including:
- Device Information: IP address, browser type, operating system, device type, and mobile device identifiers
- Usage Data: Pages visited, time spent on pages, links clicked, and other actions taken within our Services
- Location Data: General location information based on IP address
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies
Information from Third Parties
We may receive information about you from third parties, including:
- Business partners, such as payment processors and analytics providers
- Social media platforms when you connect your account or interact with our content
- Public sources, such as publicly available profiles and databases
How We Use Your Information
We use the information we collect to:
- Provide Services: Create and manage your account, process transactions, and deliver the features of our URL shortening service
- Improve Services: Analyze usage patterns, troubleshoot issues, and develop new features
- Personalize Experience: Customize content, recommendations, and offers based on your preferences and activity
- Communication: Send service notifications, updates, security alerts, and support messages
- Marketing: Send promotional communications about new features, special offers, and events (with your consent where required)
- Security: Protect against, identify, and prevent fraud, security breaches, and other harmful activity
- Legal Compliance: Comply with applicable laws, regulations, and legal processes
- Enforcement: Enforce our Terms of Service and other policies
We process your information for these purposes based on one or more of the following legal grounds:
- To perform our contract with you
- For our legitimate business interests
- To comply with legal obligations
- With your consent
Information Sharing
We may share your information with the following categories of recipients:
Service Providers
We share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:
- Cloud hosting and infrastructure providers
- Payment processors
- Analytics and data processing services
- Customer support tools
- Email and communication platforms
Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:
- Enforce our Terms of Service and other agreements
- Protect and defend our rights and property
- Prevent or investigate possible wrongdoing in connection with the Services
- Protect the personal safety of users of the Services or the public
With Your Consent
We may share your information with third parties when you have given us your consent to do so.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
Our security measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Monitoring for suspicious activities
- Employee training on security practices
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
When determining the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the personal information
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the information
- Whether we can achieve those purposes through other means
- Applicable legal, regulatory, tax, accounting, or other requirements
When we no longer need personal information, we will securely delete or anonymize it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access and Information
You have the right to request information about the personal data we hold about you, including the categories of data, its sources, and our purposes for processing it.
Correction
You have the right to request that we correct inaccurate or incomplete personal information about you.
Deletion
You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Restriction and Objection
You have the right to request that we restrict or cease processing your personal information under certain circumstances. You also have the right to object to our processing of your personal information in certain cases.
Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller.
Withdraw Consent
If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within the timeframe required by applicable law.
Please note that we may need to verify your identity before processing your request. In some cases, we may need to keep certain information for recordkeeping purposes, to complete transactions, or to comply with our legal obligations.
Children's Privacy
Our Services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children.
If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
International Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your submission of such information represents your agreement to that transfer.
When we transfer personal information from the European Economic Area, United Kingdom, or Switzerland to countries that have not been deemed to provide an adequate level of protection, we use specific contractual clauses approved by the European Commission or other appropriate safeguards to protect your information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We will provide more prominent notice of material changes, such as by sending you an email notification. We encourage you to review this Privacy Policy periodically for any changes.
Your continued use of our Services after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@ttny.io
Postal Address:
ttny.io Privacy Team
123 Link Street
San Francisco, CA 94103
United States
For EU/UK residents:
Our EU/UK Representative can be contacted at: eu-representative@ttny.io
Data Protection Officer:
Our Data Protection Officer can be contacted at: dpo@ttny.io